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The Toolkit Dashboard

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Helping you explore the health of your church

The Toolkit Dashboard

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The Toolkit is designed to help you explore rich data in your ChMS including attendance metrics in both services and groups.

The dashboards are broken into the 3 levels of health, strategic and pastoral. You can read more about this design here.

Global Navigating and Filtering

You can navigate and filter across the whole Toolkit using these menu items:

Health - all people

Visitors

Percentages

  • 100% = you had as many visitors as you have members
  • 50% = your church is active in inviting people
  • 20-50% = you have some active inviters (or your church is simply attracting some people)
  • <20% low visitor activity

Questions

  • Strategic: Which congregations are seeing the most visitors and at what points of the year do they typically come? Why is that?
  • Pastoral: Who do you need to follow up?

Stay (integration)

Percentages

  • 100% = every visitor became a member (people category marked with "_" suffix)
  • 50% = your church integrated half of the visitors into your church

Questions

  • Strategic: Which congregations are seeing the most visitors become members. Is there a difference between congregations visitors numbers and integration numbers. If so why?
  • Pastoral: Who is in the visitor pipeline but not yet become a member?

Regularity

Percentages

  • 100% = every member attends all the time
  • 50% = on average, your members have come to half the services in the last 3 months

Questions

  • Strategic: How does the last 3 months compare to other times? Is there a large variance in attendance across members?
  • Pastoral: Which members ought to be followed up?

Group

Percentages

  • 100% = every member is in a group
  • 50% = half of your members are in a small group

Questions

  • Strategic: How active are small groups? Are small groups incorporating new people?
  • Pastoral: Which leaders and members need particular support?

Volunteer

Percentages

  • 100% = every member is available to serve (in a rostered department)
  • 50% = half of your church is listed to serve

Questions

  • Strategic: How active are each congregation? How long is it taking to activate members to serve?
  • Pastoral: Who could serve? Who is overloaded?

Health - New People

This repeats the health dashboard but allows you to see the gauges for new people only. This is helpful to see how many are regular, starting to attend groups and serving.

Visitor Strategic

Use the visitor strategic dashboard to explore where and when new people came. Consider this your front door analysis.

Questions you might want to ask to create a richer narrative:

  • Why did these new people come? How many were unsolicited walk ins, how many came with friends?
  • Why are some months / years better than others?
  • What are the factors that make some locations/congregations more invitational/attractive?

Integration Strategic

Use this page to examine the transition from newcomer to member.

Questions you might want to ask to create a richer narrative:

  • What has been effective to help people become members?
  • Are there "blockages" at particular locations (high visitors, low membership)?

Pastoral actions - go to the pastoral dashboard to:

  • How are new members tracking?
  • Who should be encouraged to become a member?
  • Who needs follow up?

Attendance Strategic

Service attendance is one of the basic measures of the health of your church. Use this page to see overall trends and patterns.

The main plot shows a stacked graph of members only at various services. Note that excluding non-members should ideally show a steady growth. The delineation of services is by "name". This means variations like Christmas with different service names will cause disruption to the graph.

It is possible to filter by location (as defined in a person's profile) and filter name separately which can show if people are attending a variety of services. The list of names cannot be easily filtered by service names due to limitations of google data studio.

Note that regularity bands are shown by their lowest number: 0% = 0-24%. 25%=25-49% etc again due to limitations in labelling in data studio.

Questions you might want to ask to create a richer narrative:

  • Are there signs of growth, plataeu or decline?
  • What services are seeing the highest regularity? Why?

Group Strategic

Meeting in smaller groups are critical to people's discipleship. Use this page to explore the attendance and health of your small groups.

Questions you might want to ask to create a richer narrative:

  • Which services have a healthy small group culture?
  • Are groups being added to each year?
  • Which small groups need to split (growth) or are poorly attended?

Volunteer Strategic

Use this page to explore how many people have signed up to serve.

Questions you might want to ask to create a richer narrative:

  • How would you describe the culture of serving at each service?

Pastoral actions - go to the pastoral dashboard to:

  • Are certain volunteers overloaded?
  • Who might you consider asking to start serving?

Visitor Pastoral

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Integration Pastoral

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Attendance Pastoral

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Group Pastoral

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Volunteer Pastoral

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